Refund Policy

Last Updated: August 16, 2025

Autopost.dev is a subscription-based SaaS platform. All payments for subscriptions are processed by Paddle.com Market Ltd. (“Paddle”), which acts as the Merchant of Record.

By purchasing a subscription, you agree to the terms of this Refund Policy.

1. Subscription Refunds

• All payments for subscriptions are handled by Paddle.
• Refund requests must be submitted through Paddle’s refund process, or by contacting us, and we will assist you in coordinating with Paddle.
• Refunds are issued at the discretion of Paddle, according to their policies.

2. Eligibility for Refunds

While Paddle manages the process, we generally support refunds under the following conditions:

• The request is made within 14 days of the purchase date for new subscriptions.
• The user has not used the service in a manner inconsistent with our Terms of Service (e.g., no misuse or violation of policies).
• For annual subscriptions, prorated refunds may be considered depending on usage and duration remaining.

3. How to Request a Refund

To request a refund:

1. Contact Autopost.dev Support at support[at]autopost.dev or use the in-app support form.
2. Provide your email address used for the subscription and the transaction ID provided by Paddle.
3. We will review your request and, if appropriate, initiate the refund with Paddle.

Please note: Paddle handles all financial transactions. Refunds may take up to 7–10 business days to appear on your account, depending on your payment method and bank.

4. Non-Refundable Cases

Refunds generally will not be issued for:

• Subscriptions that have been fully used or consumed.
• Payments made more than 14 days prior, unless otherwise required by law.
• Partial refunds for periods already consumed beyond the initial 14-day window.

5. Support and Feedback

You can use our Support Ticket System for any questions, problems, or suggestions:

• Submit technical issues, account problems, or subscription questions.
• Provide feedback or suggestions for improving the Service.
• Do not share sensitive payment information in tickets, as all payments are processed securely through Paddle.

6. Questions About Refunds

If you have any questions about this Refund Policy or need assistance with a refund, contact us at:

Commercial & Industrial Operations L.L.C.
Email: info [at] autopost.dev
Address: 1209 Mountain Road PL NE STE R, Albuquerque, NM 87110, USA

For detailed information about Paddle’s refund policies, please refer to:

• Paddle Refund Policy